Do you have a friendly, personable speaking voice and love helping others? As Champion Customs Brokers
Limited switchboard operator, you will typically be the first-person clients speak with, so you have a great
responsibility of providing callers with a productive experience. However, throughout the course of your
employment, you will be expected to do a lot more than just answer phones. This is an excellent opportunity to
learn how to conduct essential clerical work, and new duties may be assigned to you based on how well you
perform. You will be working with people at every level of the organization from entry-level employees to
upper management, so if you consider yourself to be a total people-person, then apply today.
Job Responsibilities
- Answer all incoming calls, provide pertinent information to the caller and transfer the call to the appropriate source if requested
- Use diplomacy and tactful judgment in screening and potentially rerouting calls for executives and other limited-access VIPs
- Relay voicemails and other messages to the proper location within the organization, which may entail writing down the number of the person who called and providing it to the individual
- Arrange conference calls within the corporate boardroom while also making sure the room itself is thoroughly cleaned for managers
- Perform various word processing responsibilities, which can include proofreading documents before they are sent out or updating the company’s phone directory
- Receive all company mail and deliver it to the right person
- Record voicemail message for the company phone system, including messages stating when the office will be closed for holidays
- Perform routine maintenance on switchboard system or contact outside contractor to visit the office to fix the system when necessary
- Conduct other administrative tasks, including updating WEB Portal, scheduling appointments
- Strong problem-solving skills
Job Skills & Qualifications
required.
- High school diploma
- Excellent speaking voice
- Superb customer service skills
- Knowledge of switchboards and phone systems
Preferred:
- Familiarity with clerical procedures
- Knowledge of basic office equipment, such as inkjet printers and fax machine
- Excellent Telephone Etiquette
How to Apply:If you are a highly experienced and skilled accountant with a passion for leadership and mentorship, please submit your resume and cover letter to neishahr@championgroups.net or https://championcustomsbrokers.com/careers/. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
